Accessibility Statement
The accessibility of www.reachhelpdesk.at is a high priority for us. The information on our website should be accessible to all users, regardless of the technical specificities of their devices, security settings or personal handicaps.
Umweltbundesamt GmbH – the Environment Agency Austria - is committed to making its website compliant with the Web Accessibility Law as amended (Web-Zugänglichkeits-Gesetz, WZG). This is the Austrian law transposing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of websites and mobile applications of public sector bodies (OJ L 327 of 2.12.2016, p. 1) into national legislation.
This accessibility statement applies to the website www.reachhelpdesk.at.
Compliance status
Due to the following inconsistencies and exceptions, the website is partially compliant with Level AA of the Web Content Accessibility Guidelines (WCAG 2.1) and with the current European standard EN 301 549 V3.2.1 (2021-03).
Non accessible content:
The content listed below is not accessible for the following reasons:
a) Non-conformity with the Web Content Accessibility Guidelines
According to an external test of the website, conducted by dooloops GmbH in October 2020, the following content on the Environment Agency Austria’s website www.umweltbundesamt.at has been identified as not compliant with WCAG 2.1:
Summary of higher priority issues:
- There are elements with insufficient contrast
- Some header structure is not suitable
- Some tables have not been implemented in an optimal manner
- There are some HTML errors that are of relevance to accessibility
Improvements are constantly being added to the website in the area of contrasts and tables.
b) Disproportionate burden
There are currently no issues under this item.
c) Content that does not fall within the scope of applicable legislation
Several, mainly older PDF documents and office documents are not accessible. For example, PDF documents are not tagged and cannot (or only insufficiently) be accessed or used by screen reader users. The WCAG success criterion 4.1.2 (name, role, value) is thus not fulfilled.
Additional information
Web editors who work on the content of our websites receive ongoing training on the requirements for accessible formatting and text.
Creation of this web accessibility statement
This statement was created on February 8, 2022.
The conformity of this website with the Web Accessibility Law (WZG, Web-Zugänglichkeits-Gesetz) was evaluated following an external test which was carried out in July 2020, in accordance with the requirements of EU Directive 2016/2102 at the WCAG 2.1 AA level of conformity. Content on individual pages is checked regularly by our web content editors when new content is published.
Last Update January 30, 2024.
Feedback and Contact Information
The content of this website is constantly being updated, replaced and extended. Web accessibility and usability are always a matter of great concern to us.
Should you encounter any barriers that stop you from using our website and that are not addressed in this statement, e.g. any shortcomings in compliance with the accessibility requirements, please notify us using the contact details provided below.
We will get back to you as soon as possible after checking your enquiry.
Contact:
Enforcement procedure
Should you not be satisfied with our response, you can file a complaint with the Austrian Research Promotion Agency (FFG, Österreichische Forschungsförderungsgesellschaft mbH). The FFG accepts complaints that are submitted electronically using the following contact form: Kontaktformular Beschwerdestelle [Contact Form Complaints]
Complaints processed by the FFG are usually about potential violations of the Web Accessibility Law (Web-Zugänglichkeits-Gesetz, WZG), most notably shortcomings in compliance with the requirements of web accessibility that are identified on websites of Austrian public sector bodies or any institutions that belong to them.
Should your complaint be justified, the FFG will formulate recommendations for action to be carried out by the party concerned and suggest measures to remedy the existing shortcomings.
You can find further information on how to file complaints on the Austrian Research Promotion Agency’s website using the following link: Beschwerdestelle Complaints